Roxy

Puppy's name: Roxy

What was important to you when looking for a puppy?:

- Trusted and experienced breeder with positive reviews from previous owners
- Being able to see where the puppies were living and know they were with their mum during the first 8 weeks
- Helpful support, guidance, and clear communication as we are first time pet owners
- Finding a breeder who would have puppies available at a time that suited us
- We knew we wanted a golden doodle (low shedding due to allergies)

How did Cheristone Doodles tick your boxes?: From the very first contact Becky showed amazing professionalism and a wealth of experience with raising puppies and dogs.
We really appreciated being able to meet Becky on a video call before we had made any commitment. We were able to see a current litter and hear about Becky’s approach which gave us a lot of confidence.
Becky‘s communication throughout the journey was excellent and we felt as prepared as we could be when we finally were able to bring Roxy home.

What were your favourite things about the process?: We enjoyed the Friday Facebook updates with photos and videos, and the live Google meet, as they helped us feel connected to the puppies.
The choosing meeting was really well organised and it felt like we had loads of time to meet and play with the puppies as well as Mum, and make a decision as a family with Becky’s full support.
The puppy pack gift from Becky when we collected Roxy was a lovely touch and Roxy has really benefitted from everything in it.
The access to the owners Facebook group and the puppy culture training videos have been super helpful as we navigate how to help Roxy settle in well to our family life.
We really appreciated Becky keeping Roxy for a few extra days as we were unable to collect her at the designated weekend. She seemed to fit in well with another litter during this time which was nice to see.
It’s a small thing, but the way Becky noted down personal details about us meant a lot, e.g. our daughter’s name who had been instrumental in encouraging us to get a dog, and the name we had chosen for our puppy which we shared with Becky at our choosing meeting. Seeing our puppy’s name on the emails we got about the insurance and the microchip felt really lovely.

How do you feel about your puppy?: Our whole family absolutely adore Roxy and she brightens all our days! She has a beautiful blonde, fluffy coat with lovely white markings on her chest. We think she is so handsome!

Is there anything else we could do?: We were very happy with the process as it was.

Anything else you'd like to tell us: Thank you for making the experience of bringing home our first puppy so special.

Claire & Rob T.