Terms and Conditions
Cheristone Doodles Limited and the Buyer agree to the following terms and conditions:
1. Access to Puppy Hub and Owner’s Community will be made available after the reservation fee is placed. The reservation fee is deducted from the total purchase price of the puppy package and is non-refundable.
2. Where the Buyer commits to a litter when the reservation is placed, the price of the puppy package will remain as advertised at the time of reservation. Otherwise, the price of the puppy package is applicable for puppies born within 12 months from the reservation date, and after this may be subject to a change in price and your reservation fee will be applied towards that increased price.
3. Once the Buyer commits to a specific litter reservation list, the reservation fee is non-transferrable between litters unless there aren’t enough puppies born in your chosen litter. If this occurs your puppy package will remain at the same price as when you placed your reservation if you transfer to the mother’s next litter or a sooner litter.
4. Boost (first choice of litter) is non-refundable and non-transferrable.
5. The Buyer will choose their puppy between approximately 5 - 6 weeks old and the date for this will be arranged after the puppies are born and may be mid-week. If the Buyer is unable to attend in person, video call can be made available. Following puppy-choosing a payment is requested and due by bank transfer, this is non-refundable and deducted from the balance due.
6. The Buyer will collect their puppy at 8 weeks old and the date for this will be provided after the puppies are born and may be mid-week. The balance is due by bank transfer before or at collection of the puppy.
7. Cheristone Doodles Limited reserves the right to retain the puppy past the original agreed-upon collection date if it's found to be necessary for the health and well-being of the puppy.
8. If the Buyer is unable to collect on the identified day, Cheristone Doodles Limited may provide boarding, subject to availability and agreement, at a nightly cost as detailed on the website. The puppy’s ownership transfers to the Buyer and the balance and fee for boarding is due when the puppy turns 8 weeks old.
9. Cheristone Doodles Limited does not discount, refund or finance procedures for minor, cosmetic or dental issues identified at the puppy veterinary health check.
10. Puppies are sold with a contract of sale. The Buyer understands that the puppy is being sold with a non-breeding contract and must not be resold.
11. Cheristone Doodles Limited retains the right to first choice of any puppy in a litter for any reason. If a Buyer has purchased Boost, they will receive second choice of the litter in this instance.
12. The Buyer gives permission for the use of their personal data in accordance with the Privacy Notice at https://cheristonedoodles.co.uk/privacy-notice.
13. Cheristone Doodles Limited reserves the right to terminate this transaction and refund monies paid.
14. The Buyer understands that it is not possible guarantee how many puppies will be born, or the colour and sex of puppies in any given litter. Best estimates are made in good faith re number of puppies, colours and sex when taking reservations for litters and undertaking pregnancy scans, but this is not a guarantee that a puppy will be available, or any given sex or colour will be available to the Buyer in any given litter.
15. If not enough puppies are born in a litter to satisfy the number of reservations, Cheristone Doodles Limited will work with the Buyers affected to move to another suitable litter reservation list where there is availability.
16. The Buyer understands that any date estimates given for puppy births, visits and collections are best estimates and will be refined as more information becomes available, such as the mothers’ seasons, and will be finalised once puppies are born. The Buyer understands they will need to be flexible and accommodate the dates provided and that Cheristone Doodles cannot accommodate puppies for extended periods of time beyond the identified collection date.
17. The Buyer has read the FAQ at https://cheristonedoodles.co.uk/faq and are in full understanding of the content.
18. T&Cs may be updated from time to time.